The hottest service has become the next competitiv

2022-10-20
  • Detail

Service has become the next competitive point in the instrument industry. After sales service in the instrument industry is not a new concept, especially in the current instrument industry. Its high-tech and professional characteristics make people have more urgent needs for the development of modern after-sales service. Subsequently, the market structure and characteristics of the entire instrument service have changed rapidly, and people began to have a new examination and more attention to the status and importance of the instrument service industry. After sales service in the instrument and meter industry is not a new concept, especially in the current instrument and meter industry, its high-tech and professional characteristics make people have a more urgent need for the development of modern after-sales service. Subsequently, the market structure and characteristics of the entire instrument service have changed rapidly, and people began to have a new examination and more attention to the status and importance of the instrument service industry

since automation was introduced into China in the 1970s, the development of more than 40 years has made more and more industries begin to use the use standards of large-scale instruments: a new round of scientific and technological revolution and industrial reform of instruments are poised to be published, and its popularization has been promoted to an important position in industrial development. However, the popularity of technology has also gradually increased the utilization rate of products, so that some instrument products have reached saturation in the in-depth application of the industry

after experiencing the rise and fall of the photovoltaic industry, from scarcity to excess capacity, we have long been preparing for the instrumentation industry, and I'm afraid it will be the same as photovoltaic. In the future, when the application of instruments and meters is everywhere, selling products is no longer the focus of manufacturers' development of enterprises, but to carry out various services after using products

it has the concept of full life cycle in the use of instrument products. Generally speaking, the whole life cycle of a product is from the beginning of its use to its scrapping. Among the three major synthetic materials, the full life-cycle service is that the manufacturer should be responsible for the maintenance and repair of the product from the time it sells the product to the customer, including the use and repair of the product, as well as technical training

services in the instrument industry are similar to consumer industries, but the difference is obvious. Consumer industries only repair customers' products, and few have full life-cycle services. The customer service in the instrument and meter industry includes not only the maintenance after product failure, but also the maintenance in daily use, but also the prediction of various situations in production before the failure, so as to minimize the loss

once upon a time, there was a certain gap in after-sales service between domestic brands and international well-known brands. Domestic brands are slightly better than international brands in terms of maintenance speed, replacement speed of spare parts and maintenance costs. With the increasingly important material performance in the Chinese market, the localization strategy of foreign brands continues to strengthen, especially after the establishment of factories in China, the time problem in maintenance naturally disappears. At the same time, foreign brand instrument manufacturers are bringing the concept of after-sales service and training fees into China, and their service ability in China has also been greatly improved, and service has become the next competitive point in the instrument industry

Copyright © 2011 JIN SHI